Apply for the Certificate III in Individual Support Course today.

You may be eligible for flexible payment plans for this course.

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Course Overview

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Entry Requirements

To be eligible to enrol, learner must:

  • be 18 years old or older

  • obtain a police check

  • have an ability to complete work placement

  • undertake an online LLN assessment prior to the commencement of the program

  • have access to the reliable PC, laptop or tablet computer with camera access for Zoom (or other video call technology) interaction

  • have access to the reliable internet connection

  • have access to the word processing software such as Microsoft Office suite

Assessment Methods

Summative assessments may include written/oral questions, practical/observational assessments, and project works with discussion

Additional Requirements - Work Placement

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Unit of Competency

A total of 13 units must be completed comprising 7 core and 6 electives.

Expand the below to view the list of core and elective units.



  • CHCCCS015 Provide individualised support

  • CHCCCS023 Support independence and well being

  • CHCCOM005 Communicate and work in health or community services

  • CHCDIV001 Work with diverse people

  • CHCLEG001 Work legally and ethically

  • HLTAAP001 Recognise healthy body systems

  • HLTWHS002 Follow safe work practices for direct client care


  • CHCAGE001 Facilitate the empowerment of older people

  • CHCAGE005 Provide support to people living with dementia

  • CHCCCS011 Meet personal support needs

  • HLTINF001 Comply with infection prevention and control policies and procedures

  • CHCAGE002 Implement falls prevention strategies

  • CHCMHS001 Work with people with mental health issues

Mode of Delivery

Predominantly online with work-based evidence.

Course Duration

Up to 1 year including 120 hours (3 weeks equivalent full-time hours) compulsory work placement as listed on the course timetable.

Course Fee

Fee for service: $5,500

You may be eligible for flexible payment plans.

Contact us today.

Completion / Certification

Learners who successfully completed all units of competency and 120 hours (3 week equivalent full-time) work placement with documentary evidence from the residential care centres approved by Brighten Institute Australia will be issued with a nationally recognised Certificate.

This qualification is recognised nationally under the Australian Qualifications Framework.

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