BSB30120 Certificate III in Business

Course overview

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Entry requirements

  • Students must have completed a minimum of Year 12 or equivalent.

  • Students must undertake and complete an online Language Literacy and Numeracy (LLN) assessment prior to the commencement of the program.

  • Students must have access to the following:

    • Reliable PC, laptop or tablet computer

    • Reliable internet connection

    • Word processing software such as Microsoft Office suite

    • Computer device with camera access for Zoom (or other video call technology) interaction

Career opportunities

  • Receptionist

  • Administration Assistant

  • Office Assistant

  • Clerical Worker

  • Junior Personal Assistant

  • Data entry operator


The course is scheduled to run for 12 months.

Assessment methods

Summative assessments may include written/oral questions, practical/observational assessments, and project works with discussion

Mode of delivery

  • This program is delivered online with regular zoom sessions.

  • Learners can undertake this program in their home or work environment. On the job is encouraged where possible.

Course fee

  • Fee for service: $5,250

Please contact us at or alternatively on 02 9223 1868 to discuss the payment plan.

Course structure

There are 13 units of competency to complete; 6 core unit and 7 elective units.

Please note | For General business stream, students must:

  • *select a minimum of two of the TEC units OR;

  • **either BSBPEF301 or BSBWHS332X (or both)

General business stream

Medical Administration stream


Students that successfully complete all 12 units of competency as stated in the Course Structure will be issued with BSB30120 Certificate III in Business. Students who successfully complete some units of competency will be issued with a Statement of Attainment for the nationally accredited unit(s) in which they have been deemed competent.

This qualification is recognised nationally under the Australian Qualifications Framework.